We would really like that you are satisfied with your purchase with us. But we know things happen, so here are a few things to note regarding returns;
As these items are ordered on request, we would implore you to ask all questions before paying for your order, that way, we can clarify any doubts or otherwise that you may have. That way, we won’t have to deal with returns 🙂
If for any reason you still want to return the item upon receipt, please inform us as soon as possible because the respective stores also have their returns policy.
- Your return request MUST be received within 48hours of your receiving the parcel.
- All returns must be sent back to our UK address via a trackable service to avoid being lost in transit. Return fees are payable by the customer.
- Items must be in their original packaging with all labels intact.
- Items must be in their brand new condition/unworn.
**PS: All returns will be dealt with based on the actual brand’s return policy as they vary.**
Your account will be credited upon receipt of the refund from the store.